This sample Privacy Policy explains how SAIUNES handles information when you visit saiunes.com, create an account, use SAIUNES Streaming Studio, contact me, or interact with another service that links to this policy.
In this policy, “SAIUNES,” “the service,” and “the platform” refer to the relevant SAIUNES website, software, and account features. The exact information handled depends on which features you use.
Information
Information collected
Information you provide
This may include your name, email address, account credentials, messages you send me, billing details submitted through a payment provider, streaming destination details, and files or content you upload to use a service.
Information generated through use
This may include account activity, stream status, feature usage, service logs, error records, device and browser information, IP address, and security events needed to operate and protect the platform.
Information from service providers
Payment, hosting, email, authentication, media-processing, and infrastructure providers may return limited transaction or service information needed to complete a request or maintain the platform.
Purpose
How information is used
- Provide, maintain, and improve the website and software services.
- Create and secure accounts, authenticate sessions, and prevent abuse.
- Process subscriptions, payments, invoices, and account changes.
- Run requested streaming, upload, media-processing, and destination features.
- Respond to account inquiries and service communications.
- Diagnose errors, monitor reliability, and understand how features perform.
- Comply with legal obligations and enforce applicable agreements.
Disclosure
Sharing and service providers
Information may be shared with providers that perform necessary services such as cloud hosting, payments, email delivery, authentication, monitoring, storage, and media processing. These providers receive only the information needed for their role.
Information may also be disclosed when required by law, needed to protect rights or safety, or connected to a business transfer. Personal information is not sold as part of this sample policy.
When you connect a third-party destination such as YouTube or another RTMP service, your use of that destination is also governed by its own terms and privacy practices.
Storage
Retention and security
Information is retained for as long as reasonably needed to provide the service, maintain records, resolve disputes, enforce agreements, meet legal obligations, and protect the platform. Retention periods may vary by data type and account status.
Reasonable administrative and technical safeguards are used to protect information. No online system can guarantee absolute security, so you should also protect your credentials and notify SAIUNES if you suspect unauthorized account access.
Control
Your choices
You may update certain account information through the account area. You may also request access, correction, or deletion of personal information by contacting SAIUNES, subject to legal, security, billing, and recordkeeping requirements.
You can unsubscribe from optional email messages through the link included in those messages. Essential account, billing, security, and service communications may still be sent when necessary.
Age
Children's privacy
The services are not directed to children under the minimum age required by applicable law, and SAIUNES does not knowingly collect personal information from children in violation of those requirements.
Updates
Changes to this policy
This policy may be updated as the website, products, or legal requirements change. The “Last updated” date at the top of the page will identify the latest published version.
Questions
Contact
For privacy questions or requests, email contact@saiunes.com.