Welcome to SAIUNES. By accessing or using SAIUNES, you agree to be bound by these Terms of Service ("TOS").
SAIUNES is an AI Software committed to delivering advanced artificial intelligence agents tailored to help businesses build, grow, and scale.
Our services include a comprehensive suite of AI agents, tools, and studios designed to automate your business processes, drive traffic, enhance social media presence, and provide reliable assistance and support.
By subscribing to our services, you acknowledge that your membership grants you access to exclusive resources. Subscription fees are based on the selected plan, with the basic plan starting at £19.95 per month. Charges are applied automatically each month until you choose to cancel. Upon cancellation, you will retain access to your membership benefits until the end of the current billing cycle.
Occasionally, we may offer coupon codes that provide discounts on subscription fees. These codes are valid for a limited time, as specified on the upgrade page. Once the promotional period ends, your subscription fee will revert to the standard rate.
All payments are securely processed via Stripe, a trusted third-party payment processor. By subscribing, you agree to Stripe’s Terms of Service and Privacy Policy. We do not store or have access to your full payment details.
Refund requests are only accepted if submitted within 24 hours of the transaction. After this period, no refunds will be provided. Additionally, SAIUNES reserves the right to reject any refund request at its sole discretion, especially if the user is found to have used credits aggressively or in a manner that does not justify fair usage.
For payment-related issues, please contact your bank or card issuer to initiate a dispute. SAIUNES will cooperate with Stripe, our payment processor, to resolve any disputes.
SAIUNES services are subject to a fair usage policy to ensure optimal performance for all users. Activities such as excessive usage of AI tools beyond reasonable business needs, abuse of system resources, or attempts to exploit system vulnerabilities are strictly prohibited. Violations of this policy may result in suspension or termination of service without refund.
We assure you that your personal information will be treated with the utmost confidentiality; we will collect only essential data, specifically your username and email address, which shall not be disclosed to third parties. We implement reasonable measures to ensure the secure storage and handling of this data, while acknowledging that your content may be transmitted unencrypted across various networks. Our payment processing is managed by reputable third-party providers, and we do not retain or have access to your credit card information.
For payment processing, we use Stripe, a PCI DSS-compliant payment processor. Stripe’s use of your personal information is governed by their Privacy Policy.
SAIUNES reserves the right to refuse service to any individual at our sole discretion and without cause. This right includes, but is not limited to, the refusal of service based on violations of our policies or any conduct deemed harmful to the integrity of our community. Furthermore, all content and materials provided by SAIUNES are protected by applicable intellectual property laws; unauthorized reproduction, distribution, or resale of such materials is strictly prohibited and may result in legal action.
We maintain a zero-tolerance policy for objectionable or inappropriate content, including, but not limited to, NSFW materials and abusive behavior. Users found to be in violation of our community standards may face immediate expulsion from the community. Any reported content will be reviewed within 24 hours, and appropriate actions will be taken.
These Terms of Service shall be governed by and construed in accordance with the laws of London, UK. By utilizing our services, you submit to the jurisdiction of the courts located in London for the resolution of any disputes. SAIUNES reserves the right to amend these Terms at any time, with modifications taking effect immediately upon their posting on our website. Users are encouraged to review these Terms periodically to remain informed of any changes.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
If you have any questions or concerns about these Terms of Use, please feel free to contact us.